About Us
About Us
At Skinova, our mission is simple: to make effective skincare accessible, trustworthy, and stress-free for everyone. We believe in full transparency so our customers always understand exactly how their orders are handled.
How We Operate
Skinova does not store bulk inventory or operate as a traditional retailer. Instead:
- You appoint Skinova as your purchasing agent when you place an order.
- We source the product specifically for you from trusted suppliers who meet strict quality standards.
- The supplier ships the item directly to your delivery address—reducing delays and unnecessary handling.
- We provide customer support and order updates throughout the entire process.
This model allows us to offer fresher stock, faster restocks, and competitive pricing while keeping the shopping experience clean and modern.
Why Our Customers Trust Us
- Clean, modern brand with verified satisfied customers
- Clear and straightforward shipping & refund policies
- Honest pricing with no hidden fees
- Direct-to-consumer fulfillment for faster service
- Dedicated customer support for every order
Our Commitment
We work hard to ensure every customer receives the best experience possible—from browsing our products to receiving their order. Skinova is here to make skincare simple, transparent, and reliable.